Privacy Policy for Siddhivinayak Hospital
Effective Date: [01-07-2023]
At Siddhivinayak Hospital, we are committed to protecting the privacy and confidentiality of our patients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we receive from patients or visitors to our hospital. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, address, phone number, email address, date of birth, medical history, insurance details, and other relevant information necessary for providing healthcare services.
1.2 Sensitive Information: In some cases, we may collect sensitive information, including medical records, health conditions, allergies, and treatment preferences. We treat sensitive information with the utmost confidentiality and ensure it is only accessed by authorized individuals who require it to provide appropriate medical care.
1.3 Website and Cookies: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and referring website. We may also use cookies and similar tracking technologies to enhance your browsing experience and collect data for analytical purposes. You can manage your cookie preferences through your browser settings.
2. Use of Information:
2.1 Provision of Healthcare Services: We use the information collected to provide medical care, diagnose illnesses, offer treatment options, administer medications, schedule appointments, and communicate with patients regarding their health.
2.2 Communication: We may use your contact information to send you appointment reminders, test results, treatment information, and other healthcare-related communications. We may also contact you for patient satisfaction surveys or to provide information about new services or promotions unless you choose to opt-out of such communications.
2.3 Improvement of Services: We may analyze the information collected to improve our healthcare services, patient care, and hospital operations. This analysis is done in an aggregated and de-identified manner to ensure individual privacy is protected.
2.4 Legal Compliance: We may use and disclose your information when required by applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property.
3. Disclosure of Information:
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering healthcare services, managing appointments, processing payments, maintaining our IT systems, or conducting analysis. These providers are contractually bound to protect your information and use it solely for the purposes specified by Siddhivinayak Hospital.
3.2 Healthcare Professionals: We may disclose your information to healthcare professionals directly involved in your care, including doctors, nurses, specialists, and pharmacists. This is done to ensure coordinated and comprehensive healthcare services.
3.3 Legal Obligations: We may disclose your information when required by law, such as to comply with a court order, legal process, or government request. We may also share information to prevent fraud, protect our rights or the rights of others, and respond to emergencies.
4. Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We maintain physical, electronic, and procedural safeguards to ensure the security of your information and prevent unauthorized access.
5. Your Rights:
5.1 Access and Correction: You have the right to access and update your personal information held by Siddhivinayak Hospital. If you believe any of your information is inaccurate or incomplete, please contact us using the details provided below.
5.2 Opt-Out: If you no longer wish to receive communications from Siddhivinayak Hospital, you can opt-out by following the instructions provided in the communication or by contacting us directly.
5.3 Data Retention
: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Siddhivinayak Hospital
Punit Maharaj Road Near Jaldhara Waterpark Kankariya Maninagar Ahmedabad - 380008
08048053867
info@siddhivinayakhospitals.in
By using Siddhivinayak Hospital's services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.